

ThinkBIG
BOGOTA • BOLZANO • BOSTON • DUBAI • GUATEMALA • ISTANBUL • MEXICO CITY • SAN FRANCISCO • SAO PAULO • SEOUL • SINGAPORE • SHANGHAI • TORONTO


"I'm leaving here with my head
bubbling and already with many ideas
to put into action as soon as
I arrive in Brazil”
Liris Campelo
DNIT Superintendent

EPIC
ORLANDO
Orlando, 19/02 à 24/02, 2023


EPIC PROGRAM
Connect with the world
Understand what comes next
Create high-impact insights
Global Partners:





WHY
CUSTOMER
EXPERIENCE
Disruptive forces have been changing the world as we knew it. Cities, regions, and countries, have merged into one big market, at the same time we have entered the era of personalization and “tribes”.
New customers have emerged, while others have completely changed their consumption behavior. How can you keep up with those changes and remains relevant as a professional and/or an organization?
The EPIC Customer Experience helps its participants to understand the impact of future trends in order to be on the top of the game and learn how to navigate an environment of ambiguity and constant change while leveraging their main assets such as customers, partners, and networks.
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“Rodrigo who came to this
program, is different than
it's coming out"
Rodrigo Thomaz
director of Agua de Coco


75 Million
visitors per year vs.
population of - 300
thousand residents
1st Most visited tourist
destination in the us
9th best city to do
business in the us
1st place for college
education in Florida**
WHY ORLANDO
Many people remember Orlando as the place where Disney is located, but the city is also recognized among the best in quality of living and the best place to do business in the US, driven not only by tourism but also by real estate, education, and services, among others.
It is the most visited city in the USA, and the second most visited in the world, receiving a daily number of visitors greater than its own permanent population. Orlando pulses creativity, joy, besides being a great destination for fun, leisure and shopping.
Orlando is the world capital of "consumer experience", as a consequence of its theme parks, hotel chains, restaurants, shopping centers, and many other services, including the best public ones.
Meet the Unique environment that EPIC Orlando for Customer Experience happens!
* INC publishing rank * * ucf.edu rank

KEY TAKEAWAYS
At the end of the program, participants will broaden their view of the world, generate new knowledge, build new networks and identify new growth opportunities, in addition to:
-
Understand new trends and their impact in the present and future;
-
Increasing their ability to be one step ahead in their markets;
-
Generating faster responses to changes;
-
Mastering innovation methodologies, techniques, and tools;
-
Mapping new business opportunities and robust concepts.

REGISTER NOW
CONTACT US

DETAILS
EPIC ORLANDO
• BARCELONA • BOGOTÁ • BRUXELAS • BOSTON • CAIRO • DUBAI • CIDADE DA GUATEMALA • HONG KONG • KUALA LUMPUR • LONDRES • CIDADE DO MÉXICO • MILÃO • MUMBAI • ROTTERDAM • SÃO PAULO • SEUL • XANGAI • CINGAPURA
Rua Cambridge, 110
Cambridge, MA 02141 – EUA
Rua Cambridge, 110
Cambridge, MA 02141 – EUA
